Installing the Agent on a Windows Server

Prerequisites

Perform the operations in Checking the Installation Environment to ensure agent installation is not affected by DNS server addresses, third-party security software, or the outbound port settings of security groups.

Constraints

• Only 64-bit server protection is supported.
• The HSS agent will be automatically installed on Workspace 23.6.0 or later. If your Workspace version is earlier than 23.6.0, you can manually install the agent by referring to this section.

Installation Path

The agent installation path on servers running on Windows cannot be customized. The default path is: C:\Program Files\HostGuard.

Installation Operations

1. Log in to the management console.
2. Click in the upper left corner of the page, select a region, and choose Security & Compliance > HSS to go to the HSS management console.
3. In the navigation pane, choose Installation & Configuration > Server Install & Config.
   

   If your servers are managed by enterprise projects, you can select the target enterprise project to view or operate the asset and detection information.

4. Click the Agent Management tab.
5. Copy the address for downloading the agent installation package.
   • Huawei Cloud server
     1. Click the value in the Servers Without Agents area to filter the servers where the agent is not installed.
     2. In the Operation column of a server, click Install Agent.
        Figure 1 Installing an agent
        
     3. In the displayed dialog box, click Copy to copy the address for downloading the agent installation package.
   • Non-Huawei Cloud server
     
     1. Click Add Asset from Other Cloud.
        Figure 2 Adding asset from other cloud
        
     2. In the displayed slide-out panel, copy the address for downloading the agent installation package suitable for your system OS.

6. Remotely log in as user Administrator to the server where the agent is to be installed.
7. On the server where the agent is to be installed, use Internet Explorer to download the agent installation package from the copied agent download address and decompress it.
8. Run the agent installation program.
9. Install the agent as prompted.
   For a non-Huawei Cloud server, copy Org ID from the agent installation page, as shown in Obtaining the Org ID (for a non-Huawei Cloud server). Enter the Org ID and install the agent as prompted.

   

   Ensure Org ID is correct. Otherwise, the agent status may be displayed as Not installed even if the installation succeeded.

   Figure 3 Obtaining the Org ID (for a non-Huawei Cloud server)
   

10. Check the HostGuard.exe and HostWatch.exe processes in the Windows Task Manager.

    If the processes do not exist, the agent installation fails. In this case, reinstall the agent. It takes 3 to 5 minutes for the console to update the agent status after agent installation.

Follow-up Procedure

After the agent is installed, enable security protection for your server. For details, see Enabling Protection.

FAQs

• For details about the agent status and troubleshooting, see How Do I Fix an Abnormal Agent?
• For details about handling agent installation failures, see What Should I Do If Agent Installation Failed?
• For details about agent uninstallation, see How Do I Uninstall the Agent?