Updated on 2024-08-02 GMT+08:00

Managing Pre-deregistrations

You can manage pre-deregistrations for tenants.

Pre-deregistration management is enabled by default to quickly restore tenants or to prevent tenants from being deleted by mistake.

Prerequisites

  • You have logged in to ESM as an administrator.
  • A tenant has been pre-deregistered.

Procedure

  1. Choose Organization from the main menu.
  2. On the Tenants page, click the Pre-deregistrations tab.
  3. Perform the tasks listed Table 1 as needed.

    Table 1 Pre-deregistration management tasks

    Task

    Description

    Procedure

    Enabling or disabling frozen period configuration

    You can choose whether to enable frozen period configuration.

    Toggle on Set Frozen Period.

    Toggle off Set Frozen Period.

    Configuring a frozen period

    You can configure a frozen period for all tenants except the pre-deregistered ones whose frozen periods have started.

    1. Toggle on Set Frozen Period.
    2. Configure a frozen period before deregistration.
    3. Click OK.

    Restoring a tenant

    You can restore a pre-deregistered tenant.

    NOTE:

    Only tenants in the Frozen state can be restored.

    Locate the row that contains a pre-deregistered tenant and click Restore in the Operation column.

    You can also select multiple tenants and click Restore on the left above the list to restore them.

    Deleting a tenant

    You can permanently delete a tenant that is no longer in use.

    NOTE:
    • Before deleting a tenant, ensure that the site that the tenant belongs to has been connected to Resource Operation Service (ROS).

    • Only the tenants whose frozen periods have ended can be deleted.
    • After a tenant is permanently deleted, all resource data and configurations of the tenant cannot be restored.
    1. Locate the row that contains the tenant and click Permanently Delete.
    2. In the displayed dialog box, enter Tenant name+DELETE and click OK.