Help Center/ Enterprise Self-Service Management/ User Guide/ Organizations/ Freezing or Unfreezing a Tenant
Updated on 2024-08-02 GMT+08:00
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Freezing or Unfreezing a Tenant

You can freeze a tenant to prevent the tenant from buying or operating new cloud services. Existing cloud services and resources of a frozen tenant can still be used.

Prerequisites

You have logged in to ESM as an administrator.

Procedure

  1. Choose Organization from the main menu.
  2. Locate the row that contains the tenant to be frozen or unfrozen and choose More > Freeze or More > Unfreeze.

    Only normal tenants can be frozen.

    Only frozen tenants can be unfrozen.

  3. Click OK.
Parent topic: Organizations