Why Is No Data Available After I Configured Application Monitoring on the SAP Full Screen Monitoring Page?
Rectify the fault based on the causes listed in the following table.
Possible Causes |
Solution |
|---|---|
The SAP full screen configuration is incorrect or the configured application has been deleted. |
In the SAP Full Screen Monitoring area, check whether the application, application SID, database, and database SID are configured as required. If they are incorrect, correct them and update the configuration. |
The Agent and SAP plug-ins are not installed on the cloud server in the application. |
Install the Agent and SAP plug-ins, and wait for several minutes. |
The Agent data is still within the reporting cycle. |
The reporting cycle from Cloud Eye to EPS is once every three minutes. Wait for three minutes and then refresh the Agent data. |
The cloud server meta information is incorrectly modified. |
Update the monitoring configuration in the SAP Full Screen Monitoring area, and wait for several minutes. |
The parameters in the metrics.ini configuration file are incorrect. |
Check whether the configuration file is consistent with the actual application parameters. |
The Agent and daemon processes are abnormal. |
Check whether the Agent and Telecope processes are normal. |
The Agent has not obtained data. |
Run the ./sapmon –v command in /usr/local/telescope/plugins/sapmon to check whether an error is reported when obtaining metrics. |
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