Updated on 2023-10-12 GMT+08:00

Managing the Recycle Bin

Prerequisites

The knowledge base function has been enabled for the tenant space. The operator has the permission on the Recycle Bin menu.

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Knowledge Base > Recycle Bin.
  2. In the query result, select desired items, and click Restore.

    Figure 1 Recycle bin

  3. In the Confirm dialog box, click YES.

    The procedure for deleting knowledge is similar to restoring knowledge. The only difference lies in the operation result. The deletion operation deletes the selected items and the corresponding category knowledge from the database. To empty the recycle bin, click Empty Recycle Bin and confirm the operation.