Updated on 2023-10-12 GMT+08:00

Querying Intelligent Outbound Call Records

Procedure

  1. Sign in to the AICC as a tenant administrator and choose Outbound Call > Call Mgmt.
  2. Find the outbound call task that is not in the draft state and click the task to go to the outbound call task details page.
  3. On the outbound call task details page, click the outbound call result, select Completed, and view the outbound call result.
  4. Click a call record in the outbound call result to view the call record.
  5. Click Export to export call records.

    The exported data contains personal data. Exercise caution when processing the exported data to prevent personal data leakage and abuse.

  6. Click to view the export result, select the successfully exported records, and click to download the file.

Follow-up Procedure

Watermarks can be displayed on the exported outbound call result file.

  1. Choose Configuration Center > System Management > Tenant Parameter.
  2. Choose Tenant Parameter from the navigation pane. On the Tenant Parameter page, choose Tenant parameters > Unified Public Configuration, the common configuration items are displayed.
  3. Set watermark parameters.

    • Whether to enable page watermarking: Click Edit, set Parameter Value to Yes, and click Save.
    • Page Watermark Character: Click Edit, set Parameter Value to the watermark to be displayed, and click Save.