Call Ending (Expired and Not Recommended)

Diagram Element

Parameter Description

The following figure shows the parameters of the Call Ending diagram element.

The parameters are described as follows:

• The interface needs to be invoked when a call ends: Select the text box to configure the interface to be invoked. The interface is invoked before the call ends.
• Select Interface: Select an interface name from the drop-down list box. The interfaces that can be selected have been configured for the current tenant. For details about the interface configuration, see Adding Business Interfaces.
• Input Parameter: This area displays the input parameters of the selected interface. When an input parameter exists, you can assign a value, such as a constant and variable, to the input parameter as required. Variables must be defined in the system, for example, FLOW.ID.
• Output Parameter: This area displays the output parameters of the selected interface. If there are specific output parameters, you can assign values to the output parameters as required. You can enter FLOW or GLOBAL variables.
• Click Save to save all parameters set on the current page.

Typical Application Scenario

This diagram element is used at the end of a flow.

The application scenarios of the end diagram element are as follows:

• When a user hangs up, the system invokes the end diagram element by default. In this case, only one end diagram element exists in the flow, and the flow does not need to be connected to the end diagram element.
• If an active hangup is required in the IVR flow, the end diagram element needs to be invoked. In this case, ensure that the flow has been connected to the end diagram element.