Help Center/ Cognitive Engagement Center/ User Guide/ Tenant Administrator Guide/ Configuring Intelligent IVR/ FAQs/ How Do I Configure an Entity That Matches Any Character String?

How Do I Configure an Entity That Matches Any Character String?

The preset entity system.any can return only the entire sentence of a subscriber, but cannot return a slot in a sentence. To obtain a slot in a sentence, you need to develop rules. If the programmer says "add a button, 5 cm long, 2 cm high, button name is click", or "add a button, button name is click, 5 cm long, 2 cm high", you can define rules by using rule entities to distinguish whether the button name is "click" or "click, 5 cm long, 2 cm high", and to correctly extract the entity.