Configuring the Voice Notification Function

Prerequisites

• The voice notification feature has been enabled for the tenant space.
• You have added voice notification callback URLs to the mobile agent callback address trustlist as the system administrator.
• Permissions on operations under the current menu that require separate configuration have been configured. For details about the operation permissions that can be configured separately, see Table 1.

Context

If the shared key is changed, you need to modify the involved voice notification item as follows: Sign in to the system as a tenant administrator, choose Configuration Center > Expansion and Integration > Voice Notification, click Edit, and update the value of Shared Key.

Obtain the shared key from the customer.

Procedure

1. Sign in to the AICC as a tenant administrator, choose Configuration Center > Expansion and Integration > Voice Notification, and configure the voice notification callback URL.
2. Click Edit to configure the hang-up callback URL for voice notifications.
   • Hang-up Callback URL: Configure the hang-up callback URL. The URL is provided by the third-party system. The AICC pushes the current call event to the URL. For details about the callback URL, see Callback APIs. The URL must start with http or https.
     

     HTTP is not secure and may cause security risks. HTTPS is recommended.

     HTTPS of the TLS 1.2 or a later version is used to ensure that sensitive web application data is not illegally intercepted during transmission

   • HTTP request method: The default value is POST.
   • Secret key. The value must contain at least 16 characters.
     

     The shared key setting takes effect for configuration of the callback URL using an API. If the shared key is not set, no authentication is performed. For configuration of the callback URL on the GUI, no authentication is performed by default.

     No authentication may cause security risks. Exercise caution when using this mode.

3. Click Save.