Updated on 2024-03-07 GMT+08:00

Service Termination Policy

If a domain name meets conditions for service termination, Huawei Cloud CDN will stop providing acceleration services for it and you cannot configure settings for the domain name.

To modify the policy, submit a service ticket.

Scenarios

When the retention period starts, Huawei Cloud CDN will terminate the domain name.

Table 1 Service termination policy description

Policy

Description

Redirect to origin server

All requests to your acceleration domain name are redirected to the primary origin server. The domain name status becomes Disabled. CDN acceleration service is stopped for the domain name. CDN retains the configuration details of this domain name (until the retention period ends). After the domain name issue is addressed, requests for the domain name will be forwarded to CDN PoPs for acceleration.

NOTE:
  • After an acceleration domain name is terminated for 30 days, Huawei Cloud CDN no longer redirects requests to the origin server, and the acceleration domain name cannot be accessed.
  • If you select Redirect to origin server, the domain name or IP address of your origin server will be exposed to users. If you do not want to expose the origin domain or origin IP address, select Disable domain name.
  • Whether your site works properly after requests are redirected to your origin server depends on the origin server.

Disable domain name

When your domain name is brought offline, CDN changes its status to Disabled and stops CDN acceleration. The domain name cannot be accessed but its configuration is retained (until the retention period ends). After you pay off the outstanding amount, CDN will enable acceleration for it.

  • When CDN service is terminated for a domain name, CDN will send an SMS or email notification to your reserved phone number or email address. You can top up your account to restore the CDN service.
  • If you do not pay off the outstanding amount after the retention period expires, CDN domain names and configurations will be deleted. For details about the retention period, see Resource Suspension and Release.
  • Your domain name will be banned if it is attacked, its ICP license has expired, or it has inappropriate content. Your CDN service will not be terminated.

Precautions

  • The default termination policy is Disable domain name.
    • If your account is in arrears and enters the retention period before August 17, 2023, your domain names will be disabled and domain requests will be resolved to origin servers. If your account is in arrears and enters the retention period after August 17, 2023, your domain names will be disabled and their resolution records will be deleted. In this case, the domain names cannot be accessed.
    • If you need to resolve domain requests to origin servers when your account enters the retention period, change the termination policy to Redirect to origin server.
  • The CDN service termination policy is a global policy. This takes effect for all domain names under your account.

Service Termination Process

The following table describes the process of disabling the CDN service for a domain name.

Scenario

Service Termination Process

Account in arrears

  1. If your Huawei Cloud account is in arrears, your Huawei Cloud resources (such as CDN domain names) enter a grace period or retention period. For details, see Resource Suspension and Release.
  2. If your account is in arrears and the retention period starts, CDN will terminate services for your domain name based on the termination policy you set.

Termination policy: Redirect to origin server or Disable domain name

  • Redirect to origin server
    • Requests to the domain name are redirected to the primary origin server.
    • CDN disables the acceleration domain name.
    • CDN changes the domain name status to Disabled and stops the acceleration service.
  • Disable domain name
    • CDN disables the acceleration domain name.
    • CDN changes the domain name status to Disabled and stops the acceleration service.