Disassociating from a Customer

You can disassociate with your customers as needed.

Notes:

1. Any problems arising out of the disassociation shall be resolved by you and your customers. Huawei Cloud shall not be held accountable for any consequences.

2. After disassociation, the settlement matters will be handled through negotiation between you and your customers.

3. A customer account is not allowed to submit multiple disassociation applications within three months.

Procedure

Use your partner account to log in to Huawei Cloud.
In the drop-down list of your account name, click Partner Center to go to the Partner Center.

On the top navigation bar, select Sales > Customer Business > Customer Management.
In the customer list, select a customer and choose More > Disassociate in the Operation column.
On the displayed page, select I understand the preceding statement and confirm to disassociate from the partner account, and click Disassociate.
In the displayed dialog box, enter a reason and click OK.
A message is displayed indicating that you have been disassociated form the customer.