RES14-02 Automatic Changes

Automatic changes involve an automation module that provides and manages the environment (including compute, storage, network, and middleware services) as well as the installation and configuration of applications, implementing infrastructure as code. This approach addresses issues such as manual errors when deploying services, reliance on individual skills, and the lack of traceability and difficulty in rolling back manual configuration changes.

• Risk level

  High

• Key strategies
  • A configuration management tool centralizes the management of configuration information, tracks and records changes, and swiftly identifies their impact scope.
  • An automatic change engine assists organizations in planning and automating change processes, including predefined change templates, approval workflows, and automated testing and verification, thereby minimizing manual errors and delays.
  • Change evaluation and risk management assess the impact of changes, identify potential risks and conflicts, and take corresponding measures.
  • Testing and verification are automated to ensure the correctness, performance, and reliability of changes, thereby reducing errors and delays associated with manual testing.
  • The change process is continuously monitored and audited to track and record the change status, promptly identify and resolve issues, and provide transparency and traceability.
• Related cloud services and tools
  • Cloud Operations Center (COC)
    • Through job management, you can create, modify, and delete jobs, and execute jobs on VMs. (Job management is currently only supported for ECSs.)
    • The change center provides a unified platform for engineers to manage change tasks. With the change center, engineers can submit tickets to manage change requests, review, and execution.