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Help Center> My Account> User Guide> Real-Name Authentication> Individual Real-Name Re-authentication> Changing the Owner of an Individual Account to Another Individual
Updated at: Mar 31, 2022 GMT+08:00

Changing the Owner of an Individual Account to Another Individual

Fill in an application form and upload two sets of materials: the ones for the previous authentication and the ones for the re-authentication.

Prerequisites

  • Ensure that the account is not in arrears. If it is in arrears, top it up first.
  • Provide a certificate of the new individual owner: passport, Mainland Travel Permit (for Hong Kong and Macao Residents or for Taiwan Residents), Residence Permit (for Hong Kong and Macao Residents or for Taiwan Residents), or non-Chinese driver license.
  • Both original and new individual owners need to sign on the application form and upload their materials.

Procedure

  1. Go to the Basic Information page and click View/Change next to Authentication Status.
  2. Click Modify Individual Authentication Information.

    A message is displayed requesting you to confirm the re-authentication.

  3. Click OK.
  4. Fill in the new individual information and upload materials as prompted.

    The application form template is in Word format and cannot be directly uploaded. Please convert or scan it as a PDF before uploading.

  5. Click Submit. The review progress page is displayed.

    The authentication review will be completed within three working days.

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