Help Center/ My Account/ User Guide/ Real-Name Authentication/ Individual Real-Name Authentication/ Certificate Prerequisites

Updated on 2024-08-29 GMT+08:00

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Certificate Prerequisites

The address where the uploaded certificate was issued must be the same as the account registration address.
Your certificate must be valid.
The photo on the certificate must be clearly visible.
The name and certificate number you entered must match the certificate.
Upload a photo of you holding your individual certificate showing the front side.
- All of the information on the certificate must be clearly visible.
- Your face and arms must be clearly visible, with no headwear. Preferably, no make-up should be worn.
- Upload an original, unmodified photo.
Supported file formats include JPG, JPEG, BMP, PNG, and PDF. Each file must not exceed 10 MB.
Each certificate number can be used to authenticate a maximum of three accounts.

Parent topic: Individual Real-Name Authentication

Previous topic: Getting Authenticated

Next topic: Enterprise Real-Name Authentication

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