ALM-47002 MemArtsCC Disk Fault

Alarm Description

The alarm module checks the status of the local disk used by MemArtsCC every 60 seconds. This alarm is generated when the alarm module detects that the disk status is abnormal. This alarm is cleared when the disk becomes normal.

Alarm Attributes

Alarm ID	Alarm Severity	Alarm Type	Service Type	Auto Cleared
47002	Major	Error handling	MemArtsCC	Yes

Alarm Parameters

Type	Parameter	Description
Location Information	Source	Specifies the cluster or system for which the alarm is generated.
	ServiceName	Specifies the service for which the alarm is generated.
	RoleName	Specifies the role for which the alarm is generated.
	HostName	Specifies the host for which the alarm is generated.

Impact on the System

MemArtsCC becomes abnormal or its performance deteriorates.

Possible Causes

The disk used by MemArtsCC is damaged or the permission is read-only.

Handling Procedure

Log in to FusionInsight Manager, choose O&M > Alarm > Alarms, search for "ALM-47002 MemArtsCC Disk Fault", and locate the abnormal disk directory based on the alarm information.
Contact O&M engineers to check whether the disk is faulty.
- If yes, replace the disk, restart the CCSideCar and CCWorker roles of the faulty node, and go to 3.
- If no, go to 4.
Choose O&M > Alarm > Alarms and check whether the alarm is cleared.
- If yes, no further action is required.
- If no, go to 4.

Collect fault information.

On FusionInsight Manager, choose O&M. In the navigation pane on the left, choose Log > Download.
Expand the Service drop-down list, and select MemArtsCC for the target cluster.
Click the edit icon in the upper right corner, and set Start Date and End Date for log collection to 10 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
Contact O&M personnel and send the collected logs.