ALM-33004 BLU Instance Health Status of Containers Is Abnormal

Alarm Description

The system checks the health status of BLU instances every minute. This alarm is generated when over 50% of deployed BLU instances are abnormal.

This alarm is automatically cleared when the system detects that the BLU instance recovers.

Alarm Attributes

Alarm ID	Alarm Severity	Alarm Type	Service Type	Auto Cleared
33004	Minor	Heartbeat	Containers	Yes

Alarm Parameters

Type	Parameter	Description
Location Information	Source	Specifies the cluster or system for which the alarm is generated.
	ServiceName	Specifies the service for which the alarm is generated.
	RoleName	Specifies the role for which the alarm is generated.
	GroupName	Specifies the name of the group for which the alarm is generated.
	BLU ID	Specifies the ID of a BLU.
	BLU Version	Specifies the BLU version.
Additional Information	Trigger Condition	Specifies the threshold for triggering the alarm.

Impact on the System

If some BLU instances of a BLU role are unhealthy, service functions are not affected, but the service processing capability of the BLU instances may deteriorate. However, if all BLU instances of a BLU role are unhealthy, the services depend on the BLU role become unavailable.

Possible Causes

The causes need to be located by service development and maintenance personnel based on related logs.

Handling Procedure

Collect fault information.

On FusionInsight Manager, choose O&M. In the navigation pane on the left, choose Log > Download.
Expand the Service drop-down list and select Containers.
Expand the Hosts drop-down list. In the Select Host dialog box that is displayed, select the hosts to which the role belongs, and click OK.
Click the edit icon in the upper right corner, and set Start Date and End Date for log collection to 10 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
Contact O&M personnel and provide the collected logs.