Help Center/ Elastic Cloud Server/ User Guide (Ankara Region)/ FAQs/ Why Does the System Display a Question Mark When I Attempt to Obtain Console Logs?
Updated on 2024-04-15 GMT+08:00

Why Does the System Display a Question Mark When I Attempt to Obtain Console Logs?

Symptom

The system displays a question mark (?) when I attempt to obtain the console logs of an ECS.

Possible Causes

The image based on which the ECS was created supports viewing console logs. However, this function is not enabled on the ECS.

Solution

Enable management console log obtaining on the ECS.

For details, see step 1 in section Obtaining ECS Console Logs.