Help Center/ Application Operations Management/ User Guide (Ankara Region)/ FAQs/ How Can I Do If I Do Not Have the Permission to Access SMN?
Updated on 2024-04-15 GMT+08:00

How Can I Do If I Do Not Have the Permission to Access SMN?

When you log in to AOM as an IAM user and try to create an alarm action rule, the message "Sorry, you do not have the permission to access Simple Message Notification (SMN)" is displayed.

Problem Analysis

  • Cause: The IAM user does not have the permission to access Simple Message Notification (SMN).
  • Impact: Email or message notifications cannot be received.

Solution

Contact the administrator (account to which the IAM user belongs) to add the SMN access permission. To add the permission, do as follows:

Log in to IAM as the administrator, and add the SMN access permission to the IAM user.