Help Center/ KooGallery/ Seller Guide/ Store Operations/ Product Management/ Setting Product Changes (Downgrade, Scale-in, Upgrade, and Scale-out)/ Settings Changes for Effective Orders
Updated on 2025-09-30 GMT+08:00
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Settings Changes for Effective Orders

You can set whether yearly/monthly SaaS supports specification upgrade and capacity scale-out. The validity period of upgraded or expanded instances remains unchanged.

Customers can upgrade SaaS specifications or scale out their capacity by referring to Changing SaaS Specifications and Calculating Fees.

Prerequisites

Scenario

Supported Change Type

Supported Product and Billing Mode

Supported SaaS Interface Version

SaaS Interface to Connect

Trigger Time

Change Scope

For effective orders

Upgrade and scale-out

Yearly/Monthly SaaS

SaaS 1.0 and SaaS 2.0

Instance upgrade

Triggered in real time within the validity period

SKUs of the same specification

Procedure

  1. Go to the Seller Console.
  2. In the navigation pane, choose Product Management > My Products. On the displayed page, choose More > Change in the Operation column of a product.

  3. On the Upgrade Rules tab, click Create Upgrade Rule. In the displayed dialog box, select the original specification.

    • Setting an upgrade rule

    • Selecting the original specification

    • No upgrade rules are configured by default. You can add upgrade rules as required.
    • When the chosen specification includes quantity attributes, you can see the Capacity Expansion Step parameter. This new step should multiply the original one by up to five times.
    • Each original specification allows only one upgrade rule. You can edit this rule or delete it to add a new one.

  4. Click OK.
  5. For a multi-SKU specification, set upgrade rules for its attributes. Without these rules, customers can only expand quantities but cannot upgrade between its SKUs.

    Choose More > Set Upgrade Rule in the Operation column. In the displayed dialog box, select the name and value of the original and target attributes.

    • Setting an upgrade rule

    • Creating an attribute upgrade rule

    You can select the target SKU only after selecting an original SKU.

  6. Click the arrow on the left of a multi-SKU specification to view all its attribute upgrade rules. You can set or delete upgrade rules for SKUs.

    • Each SKU allows only one upgrade rule. You can edit this rule or delete it to add a new one.
    • The target SKU must cost more than the original one.

Verifying New Product Prices

For specifications with upgrade rules, incorrect price changes may cause price conflicts, making the target SKU cheaper than the original one. Therefore, after changing product prices, click Save to check whether upgrade rules still apply.

If the verification fails, delete the upgrade rules or change the prices.

If the verification succeeds, click Save and Submit to submit the changes for review.