Why Is No Bill Generated for an Order? What Are the Prerequisites for Bill Generation?
A bill is generated on the seventh day of the next month for an order that meets the following conditions:
- The payment status of the transaction is Completed.
- The service supervision status of the order is N/A or Completed.
- The order has taken effect.
For details about the settlement process, see Settlement Procedure.
To view the payment status, service supervision status, and effective time of an order, perform the following operations:
1. Payment status and service supervision status
In the navigation pane of the Seller Console, choose Transaction Management > Transaction Details to view the payment status and service supervision status.
2. Effective time
In the navigation pane of the Seller Console, choose Transaction Management > Transaction Details and click the down arrow on the left of the target order to view the effective time.
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