Help Center/ Server Migration Service/ FAQs/ Agent Installation and Startup/ Why Does the Windows Agent Executable Not Run When I Double-Click It?
Updated on 2025-10-31 GMT+08:00
Why Does the Windows Agent Executable Not Run When I Double-Click It?
Symptom
You double-clicked the Windows Agent executable to install the SMS-Agent, but the file did not run.
Possible Causes
The file is blocked by the system.
Solution
Right-click SMS-Agent-py*.exe and select Properties from the shortcut. In the Security area of the General tab, select Unblock, and run the file again.
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