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Why Wasn't My Source Server Added to the SMS Console After I Configured the Agent?
Updated on 2023-03-16 GMT+08:00
Why Wasn't My Source Server Added to the SMS Console After I Configured the Agent?
After the Agent was installed and configured on the source server, the source server information was not added to the SMS console. In this case, you need to perform the following operations:
- Check whether the source server has been registered with SMS. If the source server is registered with SMS, the message "sms agent start up successfully" will be displayed on the CLIs of Windows Agent Python 2 and Linux Agent, and the message "Upload success" will be displayed in the GUI of Windows Agent Python 3.
- Check whether you use the correct account to log in to the SMS console and whether the AK/SK pair of the account is entered when you start the Agent.
- If the source server has been successfully registered with SMS, and the console version matches the Agent version, but no records are displayed, wait for about a minute and refresh the page.
Parent topic: Agent Installation and Startup
Agent Installation and Startup FAQs
- How Do I Download and Install the Agent on Source Servers?
- What Can I Do If I Fail to Download the Agent Installation File?
- How Do I Verify the Integrity of the Agent Installation File?
- Why Wasn't My Source Server Added to the SMS Console After I Configured the Agent?
- How Do I Configure Certificate Verification in the SMS-Agent Configuration File?
- Where Can I Find the Agent Run Logs?
- Why Is My Target Server Locked During the Migration?
- How Do I Unlock a Target Server Manually?
- How Do I Resolve Error "The application cannot be started due to incorrect parallel configuration" When I Start the Agent?
- Why Does the Agent Not Start the First Time I Launch It?
- Why Does the Windows Agent Executable Not Run When I Double-Click It?
- How Do I Fix Error "INTERNAL ERROR: cannot create temporary directory!" When I Start the Agent?
- How Do I Troubleshoot Failures of Pasting the AK/SK Pair When I Start the Agent (Python 2)?
- How Do I Resolve Error "utf-8 codec can't decode byte 0xce in position0: invalid continuation byte" When I Start the Agent?
- How Do I Restart the Agent?
- How Do I Fix Agent Startup Failures Due to Insufficient Space in /tmp on a Linux Source Server?
- How Do I Fix Error "Failed to start sms agent! 'disks'" When I Start the Agent on a Linux Source Server?
- How Do I Fix Error "Failed to obtain information about disk X" When I Start the Agent on a Linux Source Server?
- How Do I Choose When the System Asks Whether to Disable the Google Services Detected on My Source Server on the Google Cloud?
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