Basic Service Talent Development Service
Service Overview
To address the development trends in the cloud computing industry and the challenges in talent cultivation, Huawei Cloud provides professional training solutions to enhance customers' proficiency in utilizing Huawei Cloud products/services and solving basic business problems using Huawei Cloud technologies.
This Statement of Work (SOW) specifies the training services provided by Huawei Cloud (Party B) to the customer (Party A) under the "Huawei Cloud Basic Service Talent Development Service" ("the Training").
This SOW defines the service scope, responsibilities, and obligations to govern both parties' actions.
As an annex to the Huawei Cloud Professional Services Sales Agreement, this SOW shall comply with the terms and conditions of said agreement.
Service Content
Service Content |
Description |
---|---|
Landing Zone Basic Scenarios |
Instructor-led sessions covering five core scenarios: organizational structure, identity/access, network security, compliance auditing, and related theory/practical exercises. |
Landing Zone High-Level Scenarios - Data Boundary Management |
Theoretical and practical training focused on data boundary management. |
Landing Zone High-Level Scenarios – OM Management |
Theoretical and practical training focused on OM Management. |
Landing Zone High-Level Scenarios – Cloud Financial Management |
Theoretical and practical training focused on Cloud Financial Management. |
Landing Zone High-Level Scenarios – Best Practice |
Theoretical and practical training focused on Best Practice. |
Service Duration
Offline instructor-led training specifications:
No. |
Course Name |
Duration (Days) |
Class Size |
---|---|---|---|
1 |
Landing Zone Basic Scenarios |
2 |
≤20 |
2 |
Landing Zone High-Level Scenarios - Data Boundary Management |
0.5 |
≤20 |
3 |
Landing Zone High-Level Scenarios – OM Management |
0.5 |
≤20 |
4 |
Landing Zone High-Level Scenarios – Cloud Financial Management |
0.5 |
≤20 |
5 |
Landing Zone High-Level Scenarios – Best Practice |
0.5 |
≤20 |
Service Process
Submit Request → Confirm Requirements → Confirm Order → Deliver Training → Acceptance:
Step |
Details |
---|---|
Submit Request |
Party A submits application; Party B reviews requirements. |
Requirement Confirmation |
Agree on training content, schedule, location, and pricing. |
Order Confirmation |
Finalize order and allocate resources after payment. |
Delivery |
Conduct training at agreed location/time. |
Acceptance |
Validate delivery via Huawei Cloud Store confirmation. |
Responsibility Matrix
- Customer Responsibilities
- Assign a project lead to coordinate with Huawei Cloud.
- Define requirements (content, timing, location).
- Provide training venue if selected.
- Huawei Responsibilities
- Coordinate resources and prepare materials.
- Provide venues or dispatch instructors as needed.
- Deliver physical/digital training materials and post-training reports.
Deliverables & Acceptance Criteria
Deliverable |
Acceptance Standard |
Documents |
---|---|---|
Standard training aligned with purchased plan |
Customer confirms delivery via Huawei Cloud Store. |
1. Training Plan/Summary Report 2. Attendance Sheet |
Completion Milestone
Project concludes upon successful acceptance.
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