Updated on 2025-07-08 GMT+08:00

What Are the Advantages of O&M Technical Improvement Service?

  • Low O&M cost: O&M Technical Improvement Service can reduce customers' investment in the O&M system, tool deployment, and team building.
  • Quick response to emergencies: It offers prompt emergency response through multiple channels based on support from representative offices.
  • Fast fault recovery: It combines years of troubleshooting experience with a comprehensive understanding of the O&M platform and Huawei Cloud solutions to swiftly resolve issues using multiple O&M analysis tools.
  • Whole-process follow-up: O&M engineers cooperate with global ecosystem O&M center throughout the entire troubleshooting process to handle major faults and difficult problems of customers' devices.
  • Efficient resource coordination: An O&M engineer, the only contact person of Huawei services, can efficiently coordinate Huawei's internal resources from trouble ticket creation to closure.