Help Center/ Professional Services/ Service Overview/ Service Overview/ Cloudification and Implementation/ aPaaS Implementation Service/ Statement of Work (SOW)
Updated on 2025-06-23 GMT+08:00
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Statement of Work (SOW)

Service Overview

Developed based on the Huawei Cloud aPaaS platform, the Huawei Cloud aPaaS Implementation Service helps customers efficiently deploy and launch the aPaaS platform and integrate with customers' existing systems to support operations, O&M, and account permission control. This service enables the integration with capability tools of existing systems and supports efficient use of the aPaaS platform and quick development of AI native applications. It also provides customers with data asset planning and design capabilities, ensuring proper management and use of data assets. In addition, it helps customers register data assets and reduces operation risks, facilitating their data asset operations.

Service Content

  • aPaaS Service Implementation

Developed based on the Huawei Cloud aPaaS platform, the Huawei Cloud aPaaS Implementation Service helps customers efficiently deploy and launch the aPaaS platform and integrate with customers' existing systems to support operations, O&M, and account permission control. This service enables the integration with capability tools of existing systems and supports efficient use of the aPaaS platform and quick development of applications. It also provides customers with data asset planning and design capabilities, ensuring proper management and use of data assets. In addition, it helps customers register data assets and reduces operation risks, facilitating their data asset operations.

Service

Content

Scenario

aPaaS Design and Deployment (per 20 instances)

1. Provides design, deployment, and implementation services for aPaaS platforms and products of certain specifications (20 instances). The core services include application resource planning, service product installation and service deployment, and function verification, ensuring efficient deployment and launch of the aPaaS platform.

2. Provides comprehensive intelligent diagnosis and analysis for customers' enterprise systems, applications, resources, and data based on standard public cloud products, offers analytical suggestions or demos for intelligent cloud deployment and cloudification benefits, and provides intelligent design and deployment solutions.

The customer has needs for installation, deployment, and integration of the aPaaS platform as well as for tool integration.

aPaaS Platform Integration Service (per 20 instances)

Provides the platform integration service for aPaaS platforms and products of certain specifications (20 instances), including account system integration, which connects the aPaaS platform and products to the customer's O&M, operations, and account permission systems. This service requires development for integrating with the customer's operations, O&M, and account permission systems, for example, development for submitting application, model, and task statistics, and system logs, indicators, and alarms, as well as development for account permission configuration, API integration, and knowledge base integration.

aPaaS Tool Integration Service (per 20 instances)

1. Provides the tool integration service for aPaaS platforms and products of certain specifications (20 instances), including integration and verification of tools that are not pre-integrated, such as training/inference and data processing tools.

2. Provides the adaptation and integration service for single standard applications, including application tool encapsulation, API integration and adaptation, and knowledge base engineering, based on the standard product capabilities of the platform.

3. Uses the platform capability to provide the data integration service for 500 data slices a time based on the product capabilities of the platform.
  • The services do not depend on each other and can be purchased separately or collectively.
  • If the customer's purchase exceeds a certain specification, the customer is charged for an additional specification.

Prerequisites

  • The customer has purchased Huawei Cloud aPaaS and its related products or intends to migrate its software systems to the Huawei Cloud aPaaS platform.
  • The customer has granted Huawei Cloud permission to process relevant data in their systems during service delivery.
  • The customer has designated a team to work with the Huawei Cloud service team to develop the cloud migration solution and assist in implementation of the solution.
  • The customer and Huawei Cloud have confirmed the migration solution and signed a contract.

Service Scope

  1. Covered Content
    aPaaS Service Implementation:
    • The aPaaS Design and Deployment (per 20 instances) service analyzes and designs the deployment and networking dependencies of the aPaaS platform, and deploys the aPaaS platform.
    • The aPaaS Platform Integration Service (per 20 instances) provides the capability of integrating the aPaaS platform with supported existing systems of customers.
    • The aPaaS Tool Integration Service (per 20 instances) integrates the aPaaS platform with supported existing tools of customers.
  2. Not Covered Content

    The content of this service product does not cover any service content that is not included in the "Covered Content" section. Huawei is not responsible for the delivery and implementation of any service content not covered.

  3. Service Area

    Global.

Service Process

  • The service process is as follows:

  1. Service application: The customer submits an application for the aPaaS Implementation Service.
  2. Requirement communication: Huawei engineers process the application and negotiate with the customer about the service scope and solution.
  3. Order review and confirmation: Huawei submits the project solution, SOW, and quotation, and the customer pays.
  4. Service delivery: Huawei engineers deliver services phase by phase on site or remotely based on the SOW.
  5. Service acceptance: Complete the deliverables, submit the acceptance report, and start the acceptance process.

Service Deliverables

Service

Deliverable

aPaaS Design and Deployment (per 20 instances)

Integration and Development Test Report for aPaaS Design and Deployment

aPaaS Platform Integration Service (per 20 instances)

Integration and Development Test Report for the aPaaS Platform Integration Service

aPaaS Tool Integration Service (per 20 instances)

Integration and Development Test Report for the aPaaS Tool Integration Service

Responsibility Matrix

  1. Common Responsibilities
    • The two parties discuss and determine the specific business requirement scope and objectives of the aPaaS Implementation Service.
    • The two parties discuss and determine the project management plan for the aPaaS Implementation Service.
    • The two parties discuss, determine, and review the aPaaS Implementation Service solution.
  2. Huawei Responsibilities
    • Huawei conducts requirement survey, solution design, and delivery based on the responsibility matrix.
    • Huawei uses data authorized by the customer only for the purposes of the aPaaS Implementation Service.
  3. Customer Responsibilities
    • The customer assigns a project owner to assist in the requirement survey and implementation of the Huawei Cloud aPaaS Implementation Service. The owner is responsible for arranging and coordinating personnel, resources, or other issues between the two parties, and reviewing and accepting the services provided by Huawei Cloud.
  4. Responsibility Details
    • aPaaS Service Implementation

    This table provides responsibility matrix examples and can be modified as needed.

    R: responsible party

    S: supporting party

    No.

    Process

    Content

    Huawei

    Customer

    1

    Requirement survey

    Conducts a detailed customer requirement survey and negotiates the service scope.

    R

    S

    2

    Solution design

    Designs the aPaaS Service Implementation solution based on customer requirements and delivers the SOW.

    R

    S

    3

    Delivery implementation

    Delivers aPaaS Service Implementation based on the SOW.

    R

    S

    4

    Acceptance

    Accepts and confirms the deliverables.

    S

    R

Acceptance Criteria

  • aPaaS Service Implementation (one-off service):

    Huawei submits standard deliverables of each service subitem. If the customer accepts the deliverables, the customer needs to click the acceptance link on the Huawei Cloud console or sign and seal the XXX Service Acceptance Report.