Help Center/ Huawei Cloud EulerOS/ Service Overview/ Support Plans
Updated on 2025-09-05 GMT+08:00
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Support Plans

HCE provides the "2+4+2" lifecycle mode.

  • 2-year mainstream support: Free software maintenance and technical support are provided, including compatibility support (compatibility with new features and new hardware such as CPUs, disks, and NICs), troubleshooting, and CVE fixing.
  • 4-year extended support: Free software maintenance and technical support are provided, but only for troubleshooting and CVE fixing.
  • (Optional) 2-year beyond end of support: Only troubleshooting and CVE fixing are provided for some software packages, with payment required.

Open-Source Software Notice

HCE provides an open source software notice along with the product.

Open source software licenses are granted by their holders. Open source licenses prevail all other license information with regard to the respective open source software contained in the product, including but not limited to the End User Software Licensing Agreement. This notice is provided on behalf of Huawei Technologies Co., Ltd. and any of its local subsidiaries which may have provided this product to you in your local country.

Download the Huawei Cloud EulerOS 2.0 Open Source Software Notice.