Updated on 2024-05-21 GMT+08:00

Auto-renewing an OCR Service

Auto-renewal can prevent OCR services from being automatically deleted if you forget to manually renew them. The auto-renewal rules are as follows:

  • The auto-renewal period of an OCR service varies depending on how you enable auto-renewal.
  • You can enable auto-renewal at any time before the OCR service expires. The system will attempt to automatically renew the service for the first time at 03:00:00, 7 days before expiration. If the payment fails, the system will attempt to renew the service at 03:00:00 every day until the service is renewed or expires.
  • Once you have enabled auto-renewal, you can also renew the OCR service manually. The auto-renewal will still be in effect after manual renewal, and payment will be deducted starting from 7 days before the new expiration date.
  • The automatic deduction 7 days before the expiration date is a default setting of the system, but you can modify it according to your needs, such as changing it to 6 days or 5 days before the expiration date.

Learn about Auto-Renewal Rules before enabling auto-renewal.

Prerequisites

Make sure that the OCR service included in your package has not yet expired.

Enabling Auto-Renewal on the Renewals Page

  1. Log in to the management console.
  2. Hover over BillingBilling & Costs in the upper right part of the console and choose Renewal from the drop-down list.

    The Renewals page is displayed.

  3. Set the search criteria.

    • You can view the resources for which auto-renewal has been enabled on the Auto Renewals page.
    • On the Manual Renewals, Pay-per-Use After Expiration, and Renewals Canceled pages, you can enable auto-renewal for resources.
    Figure 1 Renewals

  4. Enable auto-renew for package subscriptions.

    • Enabling auto-renewal for a single resource: Select the package for which you want to enable auto-renewal and click Enable Auto-Renew in the Operation column.
      Figure 2 Enabling auto-renew for a single resource
    • Enabling auto-renewal for multiple packages at a time: Select the packages for which you want to enable auto-renewal and click Enable Auto-Renew above the list.
      Figure 3 Enabling auto-renew for multiple resources

  5. Set the number of auto-renewals as required and click OK.

    If auto-renewal is enabled on the Renewals page, the auto-renewal period is subject to the selected number of auto-renewals. For example, if you choose to renew for unlimited times, the system automatically renews the subscription for one year before each expiration (the renewal duration is the same as that in the original order).

    Figure 4 Enabling auto-renewal