Updated on 2023-09-14 GMT+08:00

Arrears

When you use cloud services, your account goes into arrears when the balance is less than the bill to be settled. Cloud services may not work, so top up your account in time.

Reasons

Your account balance is insufficient to pay for the used resources on the pay-per-use basis.

Impact of Arrears

After arrears, logs cannot be reported, and log groups and log streams cannot be created.

Avoiding and Handling Arrears

Reduce the log storage duration or delete unwanted log streams in a timely manner.

For details about how to top up your account, see Topping Up an Account.

If data stored in OBS is no longer used, you can delete it to avoid further expenditures.

Configure the Balance Alert function on the Billing Center > Overview page. When the total amount of the available quota, general cash coupons, and cash coupons is lower than the threshold, the system automatically notifies you by SMS or email.

If your account is in arrears, top up your account in time.