Updated on 2025-06-24 GMT+08:00
FAQ
When Will My Account or IoTDA Instance Be Frozen?
- In What Circumstances Will Huawei Cloud Services Be Frozen?
- Reference: resource freezing scenarios
- If the account is in arrears, IoTDA instances will be frozen first. Huawei will manually determine whether to freeze the account based on the actual scenario.
What Are the Impacts on My IoTDA Instances After My Account Is Frozen?
- You can check the purchased instances. The device connection and data reporting are not affected.
- You cannot purchase new IoTDA instances.
- You cannot perform any operations on purchased instances, including changing specifications, switching billing modes between pay-per-use and yearly/monthly, creating products or devices, and delivering device commands.
What Are the Impacts If My Instance Is Frozen?
- You can check the purchased instance.
- You cannot perform any operations on frozen instances, including changing specifications, switching billing modes between pay-per-use and yearly/monthly, creating products or devices, and delivering device commands.
- Devices that have been connected to the instance are not disconnected, but cannot report data. New devices cannot be connected to the frozen instance.
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