Overview

When to Renew Subscriptions

If a yearly/monthly cluster is about to expire but you want to continue using it, you need to renew the ECS subscription within a specified period, or resources, such as vCPUs, memory, and EVS disks, will be automatically released, and data will be lost and cannot be restored.

Only yearly/monthly clusters can be renewed. If you use pay-per-use clusters, just ensure that your account has a valid payment method configured or a top-up account with a sufficient balance.

If you renew the cluster before it expires, resources will be retained and you can continue using the cluster. For details about cluster status after it is expired and the associated impacts, see Impact After Expiration.

How to Renew Subscriptions

Table 1 describes the functions related to the renewal of yearly/monthly clusters.

You can select a method to renew a yearly/monthly cluster based on the lifecycle phase the cluster is currently in Figure 1.

Figure 1 Selecting a renewal method based on cluster's current phase

• A cluster is in the Running state after it is provisioned.
• When a cluster expires, the cluster status will change from Running to Expired.
• If an expired cluster is not renewed, it enters a grace period. If it is not renewed by the time the grace period expires, the cluster will be frozen and enter a retention period
• If you do not renew the subscription before the retention period expires, your resources will be automatically deleted.

You can enable auto-renewal anytime before a cluster expires. By default, the system will make the first attempt to charge your account for the renewal at 03:00, seven days before the expiry date. If this attempt fails, it will make another attempt at 03:00 every day until the subscription is renewed or expires. You can change the auto-payment date for renewal as required.