Updated on 2022-11-30 GMT+08:00

Billing FAQ

Will I Be Billed If My Domain Name Is Under Attack?

Yes. The consumed traffic or bandwidth will be billed. For details, see Billing Items.

If a domain name is under attack and the attacks affect other CDN users or pose risks to CDN, CDN will ban the domain name, change its status to Disabled, and disable the acceleration service for it. The domain name cannot be accessed but its configuration is retained. When the attack stops, contact customer service to unban the domain name.

  • Solutions
    1. Configure access control (including referer validation, IP address blacklist and whitelist, and URL authentication) for domain names to avoid unnecessary traffic or bandwidth consumption. For details, see Access Control.

    To ensure the integrity of statistics and accuracy of bills, a bill is usually generated after a billing cycle ends. For details, see Basic Service Billing. Therefore, the bill time is later than the time when resources are consumed, so you cannot check the real-time resource consumption through bills. This is due to the distributed architecture of CDN nodes. This method is widely used.

Why Is the Traffic Usage in a Traffic Package Different from That Shown in Statistical Analysis?

The traffic displayed on the Statistical Analysis page is updated in real time, but traffic used in an hour will be deducted from a traffic package four hours later.

If Global Acceleration Is Configured, Are the Traffic and Bandwidth Consumptions in and Outside the Chinese Mainland Billed Separately?

Yes. The traffic and bandwidth consumed in the Chinese mainland are billed based on the prices for the Chinese mainland. The traffic and bandwidth consumed outside the Chinese mainland are billed based on the prices for outside the Chinese mainland. The unit prices are different.

If I Purchase Only an International Traffic Package, How Will I Be Billed for Traffic Generated on the Chinese Mainland?

Chinese and international traffic packages are billed separately.

  • If you purchase only an international traffic package, traffic generated on the Chinese mainland will be billed on a pay-per-use basis. For details, see Price Calculator.
  • If you purchase only a Chinese mainland traffic package, traffic generated outside the Chinese mainland will be billed on a pay-per-use basis.

Why Is the Consumed Traffic Not Deducted from My Purchased Traffic Package?

Your account is billed by traffic consumed. Traffic can be deducted from your traffic package only when traffic-based billing is used.

Does CDN Charge for HTTP/HTTPS Requests?

  • If you enabled whole site acceleration, besides the basic fees (traffic or bandwidth fees), the number of requests will be charged as well.
  • Other acceleration types, such as website acceleration and file download acceleration, only generate basic fees (traffic or bandwidth fees).

Can Multiple Acceleration Domain Names Share the Same Traffic Package?

Yes. If you purchase a CDN traffic package of a service area, all domain names under your account with the same service area can use traffic from the same package.

Do CDN Traffic Packages Expire?

A CDN traffic package is valid for six months or one year. After this period elapses, the traffic package becomes invalid.

How Do I Set an Alert for the Remaining Traffic in a Traffic Package?

  1. Log in to the Huawei Cloud console and go to the Billing Center.
  2. In the navigation pane, choose My Packages.

  3. Click Remaining Usage Alert. In the dialog box displayed, switch on and set a remaining usage threshold. See the following figure.

  4. Click OK.