Arrears
If your configured payment method is unable to pay for your bill, your account will be in arrears. You will need to update you payment method or to top up your account in a timely manner if you want to continue using your cloud services.
Arrears Impact
BMSs are billed on a yearly/monthly basis, which is a pre-paid billing mode. So, you can continue using yearly/monthly BMSs even if your account is in arrears. However, you cannot perform operations such as purchasing new BMSs or renewing BMSs, because they will generate new expenditures.
Avoiding and Handling Arrears
If your BMSs are no longer used, you can delete them to avoid generating further expenditures. For details, see Releasing a BMS.
To help make sure your account never falls into arrears, you can configure the Balance Alert on the Overview page of the Billing Center. Then, any time an expenditure quota drops to below the threshold you specify, Huawei Cloud automatically notifies you by SMS or email.
If your account is in arrears, address the issue in a timely manner.
Feedback
Was this page helpful?
Provide feedbackThank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.
For any further questions, feel free to contact us through the chatbot.
Chatbot