Help Center/ MapReduce Service/ User Guide (Kuala Lumpur Region)/ MRS Cluster Component Operation Gudie/ Using Ranger (MRS 3.x)/ Common Issues About Ranger/ Why Cannot a New User Log In to Ranger After Changing the Password?
Updated on 2022-08-12 GMT+08:00
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Why Cannot a New User Log In to Ranger After Changing the Password?

Question

When a new user logs in to Ranger, why is the 401 error reported after the password is changed?

Answer

The UserSync synchronizes user data at an interval of 5 minutes by default. Therefore, a new user created on Manager cannot log in to the Ranger before the user data is successfully synchronized because the Ranger database does not have the user information. The user can log in to the Ranger only after the specified interval ends.

In non-security mode, the Ranger does not synchronize user data from Manager. Therefore, only the admin user can log in to the Ranger page.