Help Center/ MapReduce Service/ User Guide (Kuala Lumpur Region)/ FusionInsight Manager Operation Guide (Applicable to 3.x)/ Alarm Reference (Applicable to MRS 3.x)/ ALM-43013 JDBCServer2x Process GC Time Exceeds the Threshold
Updated on 2022-08-12 GMT+08:00
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ALM-43013 JDBCServer2x Process GC Time Exceeds the Threshold

Description

The system checks the garbage collection (GC) time of the JDBCServer2x Process every 60 seconds. This alarm is generated when the detected GC time exceeds the threshold (exceeds 5 seconds for three consecutive checks.) To change the threshold, choose O&M > Alarm > Thresholds > Name of the desired cluster > Spark2x > GC Time > Total GC time in milliseconds (JDBCServer2x). This alarm is cleared when the JDBCServer2x GC time is shorter than or equal to the threshold.

Attribute

Alarm ID

Alarm Severity

Auto Clear

43013

Major

Yes

Parameters

Name

Meaning

Source

Specifies the cluster for which the alarm is generated.

ServiceName

Specifies the service name for which the alarm is generated.

RoleName

Specifies the role name for which the alarm is generated.

HostName

Specifies the object (host ID) for which the alarm is generated.

Trigger Condition

Generates an alarm when the actual indicator value exceeds the specified threshold.

Impact on the System

If the GC time exceeds the threshold, JDBCServer2x maybe run in low performance.

Possible Causes

The memory of JDBCServer2x is overused, the heap memory is inappropriately allocated. As a result, GCs occur frequently.

Procedure

Check the GC time.

  1. On the FusionInsight Manager portal, choose O&M > Alarm > Alarms and select the alarm whose ID is 43013. Check the RoleName in Location and confirm the IP address of HostName.
  2. On the FusionInsight Manager portal, choose Cluster > Name of the desired cluster > Services > Spark2x > Instance and click the JDBCServer2x for which the alarm is generated to go to the Dashboard page. Click the drop-down menu in the Chart area and choose Customize > GC Time > Garbage Collection (GC) Time of JDBCServer2x from the drop-down list box in the upper right corner and click OK to check whether the GC time is longer than the threshold(default value: 12 seconds).

    • If yes, go to 3.
    • If no, go to 6.

  3. On the FusionInsight Manager portal, choose Cluster > Name of the desired cluster > Services > Spark2x > Configurations, and click All Configurations. Choose JDBCServer2x > Default. The default value of SPARK_DRIVER_MEMORY is 4 GB. You can change the value according to the following rules: If this alarm is generated occasionally, increase the value by 0.5 times. If the alarm is frequently reported, increase the value by 1 time. In the case of large service volume and high service concurrency, you are advised to add instances.
  4. Restart all JDBCServer2x instances.
  5. After 10 minutes, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 6.

Collect fault information.

  1. On the FusionInsight Manager interface of active and standby clusters, choose O&M > Log > Download.
  2. Select Spark2x in the required cluster from the Service.
  3. Click in the upper right corner, and set Start Date and End Date for log collection to 10 minutes ahead of and after the alarm generation time, respectively. Then, click Download.
  4. Contact the O&M personnel and send the collected logs.

Alarm Clearing

After the fault is rectified, the system automatically clears this alarm.

Related Information

None