Help Center> Identity and Access Management> User Guide (Kuala Lumpur Region)> FAQs> Others> Why Is the Field-Level Help Always Displayed?
Updated on 2022-08-18 GMT+08:00

Why Is the Field-Level Help Always Displayed?

When you register with or log in to the cloud platform, bind an account, create a user, or reset or change the password, field-level help, such as "Enter at least 5 characters." is always displayed because you may be using Internet Explorer 8 or an earlier version. In this case, fix the issue using the following methods.

  • Upgrade the browser.

    Upgrade to Internet Explorer 9 or a later version.

  • Use another browser.

    Use Mozilla Firefox (version 38.0 or later) or Google Chrome (version 43.0 or later).