Help Center/ Huawei Qiankun CloudService/ More Documents/ Device Alarm Handling/ WAC&AP Alarms/ ALM-303046730 The number of online Portal users exceeded the upper alarm threshold
Updated on 2024-01-25 GMT+08:00

ALM-303046730 The number of online Portal users exceeded the upper alarm threshold

Description

WEB/4/PORTALMaxUserAlarm: OID [OID] The number of portal users reached the maximum.(Slot:[OCTET] User-num:[INTEGER] Threshold:[INTEGER]%)

The number of online Portal users exceeded the upper alarm threshold.

Attribute

Alarm ID

Alarm Severity

Alarm Type

303046730

Warning

equipmentAlarm

Parameters

Name

Meaning

OID

Indicates the MIB object ID of the alarm.

Slot

Indicates a slot ID on a device.

User-num

Indicates the maximum number of Portal authentication users allowed on the device.

Threshold

Indicates the upper alarm threshold on the percentage of online Portal authentication user count against the maximum number of Portal authentication users allowed on the device.

Impact on the System

None

Possible Causes

The number of online Portal users exceeded the upper alarm threshold.

Procedure

  1. Run the display this command in the system view to check whether the upper alarm threshold configured by the portal user-alarm percentage command is proper.

    • If so, go to step 2.
    • If not, modify the upper alarm threshold.

  2. Run the display portal command to check whether the maximum number of Portal authentication users allowed on the device is proper.

    • If so, go to step 3.
    • If not, run the portal max-user command to modify the maximum number of Portal authentication users.

  3. Run the display access-user command to check whether online Portal authentication users are proper.

    • If so, replace the device with a higher-performance device.
    • If not, replan the network.

  4. Collect log and configuration information, and contact technical support personnel.