Help Center/ Huawei Qiankun CloudService/ More Documents/ Device Alarm Handling/ WAC&AP Alarms/ ALM-303046729 After server detection is enabled and the alarm action is configured, the device detects that the Portal server changes from Up to Down
Updated on 2024-01-25 GMT+08:00
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ALM-303046729 After server detection is enabled and the alarm action is configured, the device detects that the Portal server changes from Up to Down

Description

WEB/4/PortalServerDown warning:OID [OID] The portal server is down. (IP:[IPADDR], Vpn-Instance:[OCTET])

After server detection is enabled and the alarm action is configured, the device detects that the Portal server changes from Up to Down.

Attribute

Alarm ID

Alarm Severity

Alarm Type

303046729

Warning

equipmentAlarm

Parameters

Name

Meaning

OID

Indicates the MIB object ID of the alarm.

IP

Indicates the IP address of the Portal server.

Impact on the System

The Portal authentication function does not work.

Possible Causes

The Portal server changes from Up to Down.

Procedure

  1. Check whether the Portal server can work properly and whether the Portal service can be used properly.

    • If the Portal server works properly, check the network connectivity between the Portal server and device. If the network connection is disconnected, restore the network connection.
    • If the Portal server cannot work properly, restore the Portal server to the normal state.

Related Information

None

Parent topic: WAC&AP Alarms