ALM-303046695 PoE power supply is shut down

Description

POE/4/POWEROFF: OID [OID] PD powered off.(IfIndex=[INTEGER], Interface="[OCTET]")

The PD connected to the interface is powered off.

Attribute

Parameters

Impact on the System

The PD connected to the interface is powered off and cannot work normally.

Possible Causes

Cause 1: The PD is removed.

Cause 2: The PD is faulty.

Cause 3: When the power is insufficient, the interface with higher priority preempts the power.

Cause 4: The interface is automatically powered off in the power-off time range.

Procedure

1. Check whether the PD is removed.
   • If so, go to step 2.
   • If not, go to step 3.

2. Install the PD and check whether the alarm is cleared.
   • If so, go to step 11.
   • If not, go to step 3.

3. Check whether the power is sufficient.
   • If so, go to step 7.
   • If not, go to step 4.

4. Check whether the priority of the interface is low.
   • If so, go to step 5.
   • If not, go to step 8.

5. Check whether the interface priority is proper according to the requirements for the interface priority.
   • If yes, use the poe priority command to re-set the interface priority.
   • If not, increase the PoE power.

6. Check whether the alarm is cleared.
   • If so, go to step 11.
   • If not, go to step 7.

7. Check whether the PD is faulty.
   • If so, go to step 8.
   • If not, go to step 9.

8. Replace the PD and check whether the alarm is cleared.
   • If so, go to step 11.
   • If not, go to step 9.

9. Check whether the interface is in the power-off time range.
   • If so, go to step 11.
   • If not, go to step 10.

10. Contact technical support personnel.
11. End.

Related Information

None