Help Center/ IoT Device Access/ FAQs/ Instance Management
Updated on 2026-10-10 GMT+08:00

Instance Management

Why Does an Instance of the Enterprise Edition Fail to Be Created?

Possible causes:

  1. The underlying resources on which the instance depends are insufficient, for example, the resources are sold out or the AZs are insufficient. Generally, the fault cannot be rectified by retry. You are advised to submit a service ticket to contact technical support.
  2. The agency permissions are insufficient. Check whether the permissions granted to IoTDA meet the requirements for creating an instance of the enterprise edition by referring to List of Supported Actions. If the permissions are insufficient, add the necessary permissions and click Retry in card of the abnormal instance.