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When Reporting Data, Devices Receive the Software/Firmware Version Query Command from the IoT Platform
Updated on 2022-02-24 GMT+08:00
When Reporting Data, Devices Receive the Software/Firmware Version Query Command from the IoT Platform
This issue can be resolved in either of the following ways:
- If the upgrade function is required, devices report the version number when receiving the version query command.
- If the upgrade function is not required, disable the software/firmware upgrade function by choosing on the management portal. When the upgrade function is required, enable it as required.
Parent topic: FAQs About Software/Firmware Upgrade
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