Why Is the Field-Level Help Always Displayed?

When you log in, register, bind an account, create a user, retrieve a password, or change a password, there are some situations in which the text box prompt information does not disappear. For example, "Enter at least 5 characters." cannot disappear because the text box does not support Internet Explorer 8 or an earlier version. You can address the issue using the following methods:

Figure 1 Field-level help is always displayed

• Upgrade the browser.

  Upgrade to Internet Explorer 9 or a later version.

• Use another browser.

  Use Mozilla Firefox (version 38.0 or later) or Google Chrome (version 43.0 or later).