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What Do I Do If I Cannot Access the Download Link of the Windows Or Linux Agent?
Updated on 2024-02-27 GMT+08:00
What Do I Do If I Cannot Access the Download Link of the Windows Or Linux Agent?
Possible Causes
The link for downloading the agent is a Huawei Cloud private address. Before downloading the agent, you need to configure a Huawei Cloud private DNS address for your server. Otherwise, the server cannot access the link.
Solution
Reconfigure the correct private DNS server address. Resolve the server domain name by using a private dns server addresses provided by Huawei Cloud and then open the link for downloading the corresponding agent.
Parent topic: Agent FAQs
Agent FAQs FAQs
- Do I Need to Install the HSS Agent After Purchasing HSS?
- Is the Agent in Conflict with Any Other Security Software?
- How Do I Install the Agent?
- How Do I Uninstall the Agent?
- What Should I Do If Agent Installation Failed?
- How Do I Fix an Abnormal Agent?
- What Is the Default Agent Installation Path?
- How Many CPU and Memory Resources Are Occupied by the Agent When It Performs Scans?
- Do WTP and HSS Use the Same Agent?
- How Do I View Servers Where No Agents Have Been Installed?
- What Can I Do If the Agent Status Is Still "Not installed" After Installation?
- How Do I Upgrade the Agent?
- What Do I Do If the HSS Upgrade Fails?
- What If I Do Not Upgrade from the HSS (New) Version?
- What Addresses Do Huawei Cloud ECSs Access After the Agent Is Installed?
- How Do I Use Images to Install Agents in Batches?
- What Do I Do If I Cannot Access the Download Link of the Windows Or Linux Agent?
- What Do I Do If Agent Upgrade Fails and the Message "File replacement failed" Is Displayed?
- What Can I Do If Agents Failed to Be Installed in Batches and a Message Is Displayed Indicating that the Network Is Disconnected?
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