Help Center> Billing Center> FAQs> Orders> How Long Is the Validity Period of an Unpaid Order? Can I Extend the Period?
Updated on 2024-05-28 GMT+08:00

How Long Is the Validity Period of an Unpaid Order? Can I Extend the Period?

  1. Generally, the validity period of cloud service orders is 7 days. The actual validity period depends on that displayed on the unpaid order list.

    The validity period of orders placed during promotions depends on the promotion rules. You can view the validity period of the specific order on the Unpaid Orders page.

    • You can go to the Unpaid Orders page to view the validity periods of your orders.

    • You can go to the My Orders page, filter orders pending payments, and view their validity periods.

  2. You cannot extend the validity period of paying orders. Please pay the order as soon as possible within the validity period to avoid the expiration.

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