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Why Did I Receive a Bill When I Am Eligible for Free Packages?
Updated on 2022-09-29 GMT+08:00
Why Did I Receive a Bill When I Am Eligible for Free Packages?
It is possible that:
- Your pay-per-use resources did not match the specifications, region, or other details described in the free package.
- The free package has been used up.
- The free package has expired.
You can view information about your free package by going to Billing Center > Coupons and Discounts > Free Packages and checking the expenditure records of your pay-per-use resources founded on the Billing Center > Bills > Resource Expenditures page.
Parent topic: Free Packages
Free Packages FAQs
- What Is a Free Package?
- How Do I Qualify For Free Packages?
- When Does a Free Package Expire?
- How Do I Use a Free Package?
- In What Data Centers Are Free Packages Available?
- Do I Need to Pay for a Free Package?
- Why Do I Have to Add a Payment Method to Use Free Packages?
- What Are the Differences Between Free Packages and My Packages in the Resource Center?
- How Do I Find Out How Much of My Free Package Quota I Have Used So Far or If I Already Exceeded It?
- Why Did I Receive a Bill When I Am Eligible for Free Packages?
- How Do I Provision Resources Included in a Free Package?
- Can I Continue to Use the Remaining Quota of a Free Package Next Month If It Has Not Been Used Up?
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