Help Center> Billing Center> FAQs> Resource Packages> Why Is the Remaining Resource Not Calculated in Real Time?
Updated on 2023-07-18 GMT+08:00

Why Is the Remaining Resource Not Calculated in Real Time?

You can use a resource package immediately after you purchased it. After the resource package takes effect, Huawei Cloud will calculate the remaining resource in the package later after your usage. The delay varies depending on the specific Huawei Cloud services.

The following uses an OBS resource package as an example:

Example 1:

On December 20, 2022, you purchased a 40-GB hourly-reset OBS resource package for 1 month at 10:30:30. At 10:40:00, you used 20 GB of the resource package to store files.

  • At 11:20:00, Huawei Cloud calculated the storage capacity used between 10:00:00 and 11:00:00 and generated the usage details.
  • At 12:20:00, Huawei Cloud calculated the storage capacity used between 11:00:00 and 12:00:00 and generated the usage details.

    Then, Huawei Cloud calculated the usage in the same way before the package expires.

For the remaining storage capacity, see Resource Packages. In this example:

  • From 11:00:00 to 11:20:00, you can view the remaining capacity from 10:00:00 to 11:00:00. Due to the calculation delay, the remaining capacity is still 40 GB.
  • From 11:20:00 to 12:00:00, you can view the remaining capacity from 10:00:00 to 11:00:00. The remaining capacity has been calculated and is 20 GB.
  • From 12:00:00 to 13:00:00, you can view the remaining capacity from 11:00:00 to 12:00:00. The resource package is reset at 11:00:00 and you did not use the capacity from 11:00:00 to 12:00:00. Therefore, the remaining capacity is 40 GB.

Example 2:

On December 20, 2022, you purchased a 40-GB hourly-reset OBS resource package for 1 month at 10:30:30. At 11:10:00, you used 20 GB in the package to store files. Then, at 12:15:00, you used another 10 GB in the package to store files.

  • At 11:20:00, Huawei Cloud calculated the storage capacity used between 10:00:00 and 11:00:00 and generated the usage details.
  • At 12:20:00, Huawei Cloud calculated the storage capacity used between 11:00:00 and 12:00:00 and generated the usage details. The used capacity is 20 GB, and the remaining is 20 GB.
  • At 13:20:00, Huawei Cloud calculated the storage capacity used between 12:00:00 and 13:00:00 and generated the usage details. The used capacity is 10 GB, and the remaining is 30 GB.
  • At 14:20:00, Huawei Cloud calculated the storage capacity used between 13:00:00 and 14:00:00 and generated the usage details.

    Then, Huawei Cloud calculated the usage in the same way before the package expires.

For the remaining storage capacity, see Resource Packages.

  • From 11:00:00 to 12:00:00, you can view the remaining capacity from 10:00:00 to 11:00:00. No capacity is used, and the remaining capacity is 40 GB.
  • From 12:00:00 to 12:20:00, you can view the remaining capacity from 11:00:00 to 12:00:00. Due to the calculation delay, the remaining capacity is still 40 GB.
  • From 12:20:00 to 13:00:00, you can view the remaining capacity from 11:00:00 to 12:00:00. The remaining capacity has been calculated and is 20 GB.
  • From 13:00:00 to 13:20:00, you can view the remaining capacity from 12:00:00 to 13:00:00. Due to the capacity reset and calculation delay, the remaining capacity is still 40 GB.
  • From 13:20:00 to 14:00:00, you can view the remaining capacity from 12:00:00 to 13:00:00. The remaining capacity has been calculated and is 30 GB.
  • From 14:00:00 to 15:00:00, you can view the remaining capacity from 13:00:00 to 14:00:00. The resource package is reset at 13:00:00 and you did not use the capacity from 13:00:00 to 14:00:00. Therefore, the remaining capacity is 40 GB.

    There is an approximate 4-hour delay for CDN traffic packages. For details, see Prepaid Traffic Package. The actual delay is subject to the specific service.

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