Why Am I Still Getting Billed Even After Receiving an SMS Message Indicating That the Resource Package Has Been Used Up and the Service Has Stopped?

Pay-per-use products are billed based on how much they are used times a unit price. There may be a delay from when pay-per-use products were used and when they are billed.

• If you are using monthly settlement, you can export a transaction bill from Billing Center > Bills > Expenditure Bills page. In the transaction bill, you can check Expenditure Time to learn about when a pay-per-use product is actually used.
• If you are not using monthly settlement, you can check the Expenditure Time on the Billing Center > Bills > Expenditure Items page to learn about when a pay-per-use product is actually used.

Since it takes some time for the system to process the bill, it is acceptable that there is some discrepancy between when the product was used and when it shows up on your bill.