Help Center> Identity and Access Management> User Guide (Paris Regions) > FAQs> What Can I Do If Text Box Prompt Information Does Not Disappear?
Updated on 2024-04-08 GMT+08:00

What Can I Do If Text Box Prompt Information Does Not Disappear?

When you register with or log in to , bind , create a user, or reset or change the password, field-level help, such as "Enter at least 5 characters." is always displayed. This is because you may be using Internet Explorer 8 or an earlier version. You can address this issue using the following methods.

  • Upgrade the browser.

    Upgrade to Internet Explorer 9 or later.

  • Use another browser.

    Use Mozilla Firefox (version 38.0 or later) or Google Chrome (version 43.0 or later).