Help Center> Enterprise Switch> FAQs> Why Is the Layer 2 Connection in the Not Connected State Even After Its Configuration Is Complete?

Updated on 2022-06-23 GMT+08:00

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Why Is the Layer 2 Connection in the Not Connected State Even After Its Configuration Is Complete?

Possible causes and solutions:

The VXLAN tunnel of your data center is not properly configured.
Log in to the switch of your data center and check its tunnel configurations. For details, seeConfiguring a Tunnel Gateway in Your Data Center.
The Direct Connect or VPN connection fails.
Check the Direct Connect or VPN connection configurations.
- Direct Connect Network and Connectivity
- VPN Connection or Ping Failure

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