Why Is There Network Jitter or Packet Loss During Cross-Border Communications?
If there is network jitter or packet loss during cross-border communications using dynamic BGP EIPs and bandwidths, this is caused by carrier line congestion or switchover and will be restored quickly.
If your communication between Hong Kong (China) and Chinese Mainland requires low-latency and high-quality public networks, buy premium BGP EIPs and bandwidths in CN-Hong Kong.
If the network jitter or packet loss persists after the preceding steps are performed, submit a service ticket. For details about how to submit a service ticket, see Submitting a Service Ticket.
Connectivity FAQs
- What Are the Priorities of the Custom Route and EIP If Both Are Configured for an ECS to Enable the ECS to Access the Internet?
- Why Can't My ECS Access the Internet Even After an EIP Is Bound?
- Why Can't an EIP Be Pinged?
- How Do I Unblock an EIP?
- Why Is There Network Jitter or Packet Loss During Cross-Border Communications?
- Why Does the Download Speed of My ECS Is Slow?
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