Help Center/ Elastic IP/ FAQs/ Connectivity/ Why Is There Network Jitter or Packet Loss During Cross-Border Communications?

Updated on 2022-08-01 GMT+08:00

View PDF

Why Is There Network Jitter or Packet Loss During Cross-Border Communications?

If there is network jitter or packet loss during cross-border communications using dynamic BGP EIPs and bandwidths, this is caused by carrier line congestion or switchover and will be restored quickly.

If your communication between Hong Kong (China) and Chinese Mainland requires low-latency and high-quality public networks, buy premium BGP EIPs and bandwidths in CN-Hong Kong.

If the network jitter or packet loss persists after the preceding steps are performed, submit a service ticket. For details about how to submit a service ticket, see Submitting a Service Ticket.

Parent topic: Connectivity

Feedback

Was this page helpful?

Helpful Not helpful

Provide feedback

Thank you very much for your feedback. We will continue working to improve the documentation.See the reply and handling status in My Cloud VOC.

The system is busy. Please try again later.

Which of the following issues have you encountered?

Content is inconsistent with the product UI

Unclear descriptions

Lack of examples or code

Incorrect steps

Can't find what I need

Lack of best practices

Feedback (optional)

0/500

Select at least one type of issue, and enter your comments or suggestions.

Enter a maximum of 500 characters.

Submit Cancel

For any further questions, feel free to contact us through the chatbot.

Chatbot