Updated on 2022-02-21 GMT+08:00

Configuring Notification Rules

Prerequisites

  • You have completed the notification configuration. The navigation path is as follows: Choose System > System Settings > Notifications from the main menu.
  • You have the following operation permissions: Set Notification Rules.

Context

  • Notifications by email and SMS message are sent through third-party servers and devices. Therefore, the sending capability (such as the delay when the notifications arrive) varies with the third-party servers and devices.
  • The delay time cannot be set on the page for creating an event notification rule.
  • By default, the rules are sorted by the enabled and disabled states, and the rules in the same state are sorted by update time in descending order.
  • A maximum of 1000 notification rules can be created.

Procedure

  1. Choose Device Management > Alarms Management > Alarm Settings from the main menu.
  2. In the navigation pane, choose Notification Rules.
  3. On the Notification Rules page, click Create and select Alarm Notification Rules or Event Notification Rules.
  4. In the Basic Information area, set the rule name, description, and whether to enable the rule.
  5. In the Conditions area, set the severities, alarm status, alarms or events, and alarm or event sources for the rule to take effect. Set advanced conditions to filter the alarms or events for the rule to take effect based on the parameters.

    All alarm sources or All event sources is available only for the users who can manage all resources.

  6. In the Time Filter area, set the time and period for the rule to take effect as required.
  7. Set the notification method and content, recipient time zone, and recipients. When the alarms set in the rule are reported, the system sends notifications to users of specified groups by email or SMS message. Table 1 describes the parameters for creating a notification rule.

    To send notifications to relevant personnel, you need to enter their personal information, such as mobile numbers and email addresses. You are obligated to take considerable measures, in compliance with the laws of the countries concerned and the user privacy policies of your company, to ensure that the user's personal information is fully protected.

  8. Click OK.

Related Tasks

  • Deleting a rule: You can select a redundant rule from the rule list and click Delete to reduce the rule maintenance workload.
  • Enabling/disabling a rule: You can select a rule that is not used temporarily from the rule list and click Disable. To use a disabled rule, select the rule and click Enable.
  • Migrating rules: You can click Export on the rule page of the source system to export rules. Then, click Import in the target system to import the rule file exported from the source system to the target system.
  • Backing up, collecting statistics on, and reviewing rules, and modifying rules in batches: You can click Export on the rule page to export rules and back up, review, and collect statistics on the rules. If you need to modify rules in batches, you can modify the rules in batches in the exported rule file. Then, click Import on the rule page to import the modified rule file.

    When the notification rules are exported, the email addresses and phone numbers of the recipient users are exported. You are obligated to take considerable measures, in compliance with the laws of the countries concerned and the user privacy policies of your company, to ensure that the user's personal information is fully protected.

Parameter Description

The following uses the parameters for creating an alarm rule as an example, and they are similar to those for creating an event rule.

Table 1 Parameters for creating a notification rule

Item

Parameter

Description

Conditions

Alarms

  • If you select Designated alarms, the rule takes effect only for the alarms you added.

    Alarm ID and Group Name: Unique identifiers of an alarm.

  • If you do not select Designated alarms, the rule takes effect for all alarms by default.

Alarm sources

  • All alarm sources: indicates that this rule takes effect for the alarms generated by all alarm sources.
  • Custom alarm sources: indicates that this rule takes effect only for the alarms of specified alarm sources.

Advanced conditions

Restrictions on items such as location information and alarm source type. For example, if you want to filter alarms by location information, select Location Info and contains and enter the alarm location information in the text box.

Time Filter

NOTE:

By default, the rule takes effect at any time.

By period

Time range within which the rule will take effect. By default, Server time is selected.

By month

Month for the rule to take effect in a year.

By day

Days on which the rule takes effect in a week.

By time

Period for the rule to take effect in a day.

Notification Method

Email

Indicates that notifications will be sent by email. You need to select a notification template.

SMS message

Indicates that notifications will be sent by SMS message. You need to select a notification template.

Delay (min)

Indicates that you can set the delay time for sending a notification. The system records the time when the alarm arrives at the alarm management system. If the alarm is cleared within the delay time after the alarm arrives at the system, no notification is sent. Otherwise, the notification is sent.

Recipient Time Zone

Recipient time zone

Indicates the time zone of the user who receives the notification. When the time zone of the recipient is different from that of the server, the alarm generation time in the notification is converted based on the time zone of the recipient. The daylight saving time (DST) is not supported.

Recipient Groups

Recipient groups

Sets the user groups for receiving the notification.